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02 August 2005 @ 05:47 am
Icing on the cake  
When the computer starts consistently not recognizing it's CD/DVD drives, it's getting to be time to reinstall Windows.

Fortunately, I'll have some time starting the second half of next week to concentrate on that kind of stuff....
Idtechnomonkey on August 2nd, 2005 09:08 pm (UTC)
It's a thought.
Although it seems odd for that to be the issue for two reasons:
1: The BIOS recognizes the drives - they're shown in the bootup sequence. It's Windows that doesn't see them.

2: When I was a tech, we were trained to always ask "what changed?" The "what changed" in this case was software installation of some new versions of stuff - Quicktime 7 beta, two crashed installations of the new Easy Media Creator, etc. Most of those software installs make changes that can't be reversed (despite what they advertise about clean uninstalls), particularly the installs that failed in the middle. Add to that the fact that I'm not sure which software did the damage (I'm dumb and didn't do things one at a time like I'm supposed to), and we have a compound problem.

Although, come to think of it, it would make a lot of sense for failed installation of CD/DVD recording software to lead to the system not seeing the CD/DVD drives. I wonder if reinstalling the old version would fix the issue. I'll have to try that.....