So I've been checking up on it via the web.
7/17, picked up by Airborne in TN.
7/18, left Airborne station in OH. (Check a map. OH is NOT between TN and CA.)
No word for days. I checked again yesterday, 7/22. 7:32am, arrived at Airborne Station, Van Nuys, CA. It's here. Finally.
Got home after work yesterday, found nothing. OK, it's in processing at the Airborne station or something, and will arrive today, right?
Checked this morning.
7/22, 12:22pm. Delivered.
So I called Airborne. The driver scanned in the correct address, so there's nothing they can do. I have to contact Microsoft again to get them to ship out a NEW box to me. Again. And I get to wait a week and a half. Again. With no guarantee it'll actually leave, much less arrive. Again.
I gotta say, I'm not thrilled with Microsoft's method of repairing this damn thing.....